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Privacy Policy

Last updated: September 5, 2026
This Privacy Policy explains how we collect, use, and protect your personal data when you use the Pista mobile applications for iOS and Android (the "App"), the website www.pistaapp.com (the "Website"), and related services (together, the "Service"). We process your personal data in accordance with the EU General Data Protection Regulation (GDPR) and other applicable privacy laws.
Please also read our Terms of Use and Cookie Policy, which apply together with this Privacy Policy.
Data Controller
The controller of your personal data is:
PIXION d.o.o.
Rudeška cesta 179, 10000 Zagreb, Croatia
OIB (Personal Identification Number): 33224105752
MBS: 081305587, registered with the Commercial Court of Zagreb, Republic of Croatia
Email: info@pistaapp.com
(hereinafter "Pista", "we", "us", or "our"). Pista is the developer and operator of the Pista race-timing and performance-tracking application.
What Data We Collect
Account data
When you register we collect your email address and a password (stored only in securely hashed form). If you sign in with Google or Apple, we receive your email address and basic profile information from that provider instead of a password. Your email address is never visible to other users.
Profile data
Your public racer profile includes your username, country, and an optional profile photo and gender. Your country is initially determined automatically from the IP address you register with (using an IP geolocation service) and can be changed in your profile settings.
Location data and race telemetry
The core purpose of the App is measuring vehicle performance. With your device permission, we collect precise GPS location, speed, timing, and motion-sensor readings while you run a race or time trial. If you connect an external GNSS device (such as RaceBox or Dragy) via Bluetooth, we collect the positioning and speed data it provides. We also store your last known location to show you nearby racers and race locations. Location is collected only while you use the App's racing and discovery features — we do not track your location outside of that.
Race and activity data
We store your race results and history (times, distances, top speeds), rankings and rating (Elo), race invitations, and the cars you add to your in-app garage (including optional car photos).
Device and technical data
We collect device model, operating system and version, app version, IP address, push notification tokens (if you enable notifications), crash reports, and diagnostic and usage data as described under "Analytics and Crash Reporting" below.
Support and communication data
When you contact us (for example via email or the Website contact options), we process the information you provide so we can respond and resolve your issue.
Website data
The Website uses cookies and similar technologies (Google Analytics) only with your consent — see our Cookie Policy.
Purposes and Legal Bases of Processing
  • Providing the Service — creating your account, running races, timing and telemetry, results, rankings, matchmaking with nearby racers, and push notifications you enable. Legal basis: performance of a contract (Art. 6(1)(b) GDPR).
  • Safety, security, and abuse prevention — authentication, blocking abusive usernames and behaviour, and protecting the integrity of races and rankings. Legal basis: legitimate interests (Art. 6(1)(f) GDPR).
  • Analytics and crash reporting — improving stability and understanding how the App is used. Legal basis: legitimate interests; where required, consent.
  • Customer support — responding to your requests, questions, and feedback; notifying you of changes, updates, and security alerts. Legal basis: legitimate interests.
  • Marketing communications — sending you news and updates about the Service if you subscribe. You can opt out at any time via the unsubscribe link or by contacting us. Legal basis: consent (Art. 6(1)(a) GDPR).
  • Legal compliance — complying with legal obligations and enforcing our terms. Legal basis: legal obligation (Art. 6(1)(c)) and legitimate interests.
What Other Users Can See
Your username, profile photo, country, rating and rankings, race results, and garage cars are visible to other users of the App as part of its social and competitive features. Your email address, precise location history, and raw telemetry are never shown to other users.
Analytics and Crash Reporting in the App
The App uses the following tools to keep it stable and improve it:
  • Sentry — crash and performance monitoring (error reports may include device information and app state at the time of the error).
  • Microsoft Clarity — aggregated in-app usage analytics (screens visited, interactions) to help us understand how the App is used.
Third Parties Who Process Your Data
We share personal data only with service providers (processors) who help us operate the Service, under data processing agreements, and only to the extent necessary:
ProviderPurpose
Microsoft AzureHosting of our servers, database, and storage of uploaded media (e.g. profile and car photos)
Twilio SendGridTransactional emails (e.g. email confirmation, password reset) sent from noreply@pistaapp.com
ExpoDelivery of push notifications
SentryCrash and performance monitoring
Microsoft ClarityIn-app usage analytics
Google Maps PlatformMaps display and reverse-geocoding of race locations
GeoJSIP-based country lookup at registration
Google / AppleOptional sign-in providers (only if you choose to sign in with them)
Google AnalyticsWebsite analytics (with your consent — see Cookie Policy)
We do not sell your personal data, and we do not share it with third parties for their own advertising purposes.
International Data Transfers
We store and protect personal data in accordance with EU legal requirements, including the GDPR. Some of our providers may transfer data outside the European Economic Area (EEA). Where that happens, we rely on appropriate safeguards such as the European Commission's Standard Contractual Clauses and, where applicable, adequacy decisions (e.g. the EU–US Data Privacy Framework). Details on how Microsoft Azure complies with the GDPR are available at microsoft.com/trust-center/privacy/gdpr-overview.
Data Retention
We keep your personal data for as long as your account is active and as long as it is necessary for the purposes described in this Privacy Policy:
  • Account, profile, garage, and race data are kept for the lifetime of your account.
  • Raw GPS telemetry archives are linked to your account and are permanently deleted when your account is deleted.
  • Authentication refresh tokens expire and are removed after a short period (currently 7 days).
  • Temporary media uploads that are never attached to your profile are removed within about 1 day.
  • Support correspondence is kept as long as needed to resolve your request and to defend legal claims.
We may retain limited data longer where reasonably necessary to resolve disputes, enforce our agreements, protect legal rights, or comply with legal, technical, and security requirements.
Account Deletion
You can delete your account at any time directly in the App (Settings) or by emailing us at info@pistaapp.com. When you delete your account we permanently delete your login credentials and raw telemetry archives and anonymize your profile (username, country, photo, and location are removed). Aggregate race results in which you participated (such as an opponent's recorded race time) may be retained in anonymized form because they are also part of other users' race history. Deleted accounts and data cannot be restored.
How We Keep Your Data Safe
We have implemented appropriate technical and organizational measures to protect personal data. Data is stored on secure servers, passwords are stored only as cryptographic hashes, and data in transit is encrypted with HTTPS/TLS. We restrict access to personal data to personnel who have a business reason to access it, and we regularly monitor our systems for vulnerabilities.
Your Data Protection Rights
You can exercise the following rights at any time by contacting us:
  • Right of access — obtain information about the categories of data we process about you, the purposes, the third parties it was disclosed to, and how long it will be retained.
  • Right to rectification — have inaccurate personal data about you corrected.
  • Right to erasure ("right to be forgotten") — have your personal data deleted; see "Account Deletion" above.
  • Right to restriction — ask us to restrict the processing of your personal data in certain circumstances.
  • Right to object — object to processing based on our legitimate interests, including profiling.
  • Right to data portability — receive a copy of the data you provided to us in a structured, machine-readable format and, where technically feasible, have it transmitted to another service.
  • Right to withdraw consent — where processing is based on consent, withdraw it at any time without affecting the lawfulness of prior processing.
We will respond to your request within one month; this term may be extended where permitted by applicable law. We may request specific information from you to confirm your identity where necessary and reasonable. You do not need to pay a fee to exercise your rights, but we may charge a reasonable fee or refuse a request that is clearly unfounded, repetitive, or excessive.
Children
The Service is not intended for children. We do not knowingly collect personal data of persons under the age of 16. If you believe a child under 16 has provided us with personal data, please contact us and we will delete it.
Changes to This Privacy Policy
We will update this Privacy Policy from time to time. We will notify you of material changes by a notice on our home page or in the App or, where appropriate, by email. The "Last updated" date at the top indicates the latest revision.
Complaints
If you have any concerns about our use of your personal data, please contact us first at info@pistaapp.com — we will do our best to resolve them. You also have the right to lodge a complaint with a supervisory authority: in Croatia, the Croatian Personal Data Protection Agency (AZOP, azop.hr), or the data protection authority of your EEA country of residence (list available at edpb.europa.eu).