Terms & Privacy Policy
Last updated: June 10, 2025
The usage of the website www.pistaapp.com and the services and mobile applications offered by PISTA shall be governed by the Terms and Privacy Policy presented on this page.
By accessing and using this website, as well as PISTA's mobile applications and services, you are acknowledging your consent to abide by all the terms and conditions outlined herein. If you do not agree with any of these Terms and Conditions, please refrain from using this website, mobile applications, or any services provided by PISTA.
Errors, Inaccuracies, and Omissions
On occasion, there may exist information within our website or the Service that contains typographical errors, inaccuracies, or omissions that may pertain to product descriptions, pricing, promotions, offers, product shipping charges, transit times, and availability. We retain the right to rectify any errors, inaccuracies, or omissions and to modify or update information or cancel orders if any information within the Service or on any associated website is found to be inaccurate at any time, without prior notice (even after you have submitted your order). We assume no obligation to update, amend, or elucidate information within the Service or on any related website, including, but not limited to, pricing information, unless compelled by law. Any specified update or refresh date mentioned within the Service or on any related website should not be interpreted as indicative of a comprehensive modification or update to all the information presented within the Service or on any related website.
Prohibited Uses
In addition to other prohibitions outlined in the Terms of Service, you are forbidden from utilizing the site or its content: (a) for unlawful purposes; (b) to solicit others to engage in unlawful activities; (c) to contravene international, federal, provincial, or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or those of others; (e) to engage in gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability-based harassment, abuse, insult, harm, defamation, slander, disparagement, intimidation, or discrimination; (f) to furnish false or misleading information; (g) to upload or transmit viruses or any other form of malicious code that could or may interfere with the functionality or operation of the Service or any related website, other websites, or the Internet; (h) to collect or monitor the personal information of others; (i) to engage in spamming, phishing, pharming, prediving, spidering, crawling, or scraping; (j) for any obscene or immoral purpose; or (k) to disrupt or bypass the security features of the Service or any related website, other websites, or the Internet. We maintain the right to terminate your usage of the Service or any related website if you breach any of these prohibited uses.
Disclaimer of Warranties; Limitation of Liability
We do not guarantee, represent, or warrant that your utilization of our service will be uninterrupted, punctual, secure, or error-free.
We do not warrant that the outcomes that may be obtained from the use of the service will be precise or dependable.
You concur that periodically we may suspend the service for indeterminate durations or terminate the service at any time, without prior notice to you.
You explicitly acknowledge that your use of, or incapacity to use, the service is at your own exclusive risk. The service and all products and services delivered to you via the service are (unless explicitly stated by us) provided "as is" and "as available" for your usage, without any representations, warranties, or conditions of any sort, whether express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
Under no circumstances shall PISTA, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be accountable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any nature, including, without limitation, lost profits, lost revenue, lost savings, loss of data, replacement expenses, or similar damages, whether rooted in contract, tort (including negligence), strict liability, or otherwise, arising from your utilization of any of the service or any products procured via the service, or for any other claim linked in any manner to your use of the service or any product, including, but not limited to, any errors or omissions in any content or any loss or damage of any sort sustained due to the use of the service or any content (or product) posted, transmitted, or otherwise made accessible via the service, even if you were informed of their potentiality. Since certain states or jurisdictions do not permit the exclusion or limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be restricted to the highest extent permitted by law.
Indemnification
You consent to indemnify, shield, and hold harmless PISTA and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees against any claim or demand, including reasonable attorneys' fees, raised by any third party due to or stemming from your violation of these Terms of Service or the documents incorporated by reference, or your breach of any law or the rights of a third party.
In no event shall PISTA, or any of its officers, directors, or employees, be liable to you for any matter arising from or connected with your utilization of this Website or PISTA mobile applications, whether such liability arises under contract. PISTA, including its officers, directors, and employees, shall not be held responsible for any indirect, consequential, or special liability arising from or related to your use of this Website or PISTA mobile applications.
PISTA does not assume responsibility for damages to software, hardware, or telecommunication capabilities or the loss of data and information resulting from materials or resources accessed, downloaded, or utilized in any manner through the services offered by PISTA.
Is This App/Service Legal Where I Live?
Regulations fluctuate from state to state and country to country. Following our own investigation, we have ascertained that the interpretation and enforcement of regulations can vary considerably—even among enforcement agencies within the same region. There are challenges and intricacies associated with obtaining clear answers on this matter. We have also encountered challenges in interpreting written regulations and applying them to our technology, which differs significantly from typical vehicle accessories. Consequently, we leave it to the end user to evaluate and determine local regulations and enforcement practices.
Data Collection
We respect your right to privacy and process your personal data in accordance with applicable privacy laws and this Privacy Policy. The Privacy Policy sets forth the rules and principles by which we process your personal data. We do not intend to collect personal data of children or persons under the age of 16 (sixteen) years old.
Contact Information
If you have any questions about the Privacy Policy, Cookies Policy, your personal data, or you would like to exercise any of your data protection rights, please use the following contact information:
Company name: PISTA
Address: Viale di Vedano, 5, 20900 Monza
Email: info@pistaapp.com
What Information Do We Collect?
We process personal data that you submit to us or that we obtain from you when you use this website or communicate with us via the following ways:
Contract form and provision of our services.
We collect a name, email, and other received information to estimate and deliver offer requests and enter into an agreement to provide our services.
Subscription.
We may use the email address you give us to subscribe to the the electronic mailing list to offer similar services. You will have the ability to opt-out of our marketing and promotional communications.
Resolve issues
You can submit some data to support in case this data is needed to resolve issues.
Purposes and Legal Bases of the Processing of Personal Data
We process personal data for the following purposes:
Providing services.
Legal basis: contract.
Accepting payments and provision of the services.
Legal basis: contract.
Providing newsletters/offers/updates which may be interesting to you.
Legal basis: legitimate interests for offers and updates.
Customer support(notifying you of any changes to the services, solving issues, any bug fixing sending you announcements, updates, and security alerts, and responding to your requests, questions, and feedback).
Legal basis: legitimate interests.
How do we store and transfer your personal data?
We store and protect personal data in accordance with EU legal requirements, including the General Data Protection Regulation (GDPR). The data that we collect from you may be transferred to and stored outside the EEA as we use servers provided by Microsoft Azure. Detailed information on how Microsoft Azure processes personal data and is compliant with the GDPR is available at https://www.microsoft.com/en-us/trust-center/privacy/gdpr-overview. We have a signed data protection agreement and standard contractual clauses with Microsoft Azure as a ground for the transfer of personal data.
Data Retention Periods
We will keep your personal data for as long as it is necessary for the purposes set out in this Privacy Policy. We keep information that we need to resolve any disputes, enforce our contracts, agreements, and terms with you and provide you with the possibility to use our website, protect legal rights, and comply with technical and legal requirements and constraints related to the security and operation of our services for as long as it is reasonably necessary or required.
How do we keep your information safe?
We have implemented appropriate technical and organizational measures to protect the security of personal data. We regularly monitor our systems for possible vulnerabilities and attacks. Your information is stored on secure servers. We restrict access to your personal data to those employees who are trained and instructed, have a business reason to access, and have professional skills allowing them to work with your personal data. Access control and encryption are the key technologies for protecting data. Additionally, data passing over networks, including the Internet, are encrypted with HTTPS and other technologies.
Your Data Protection Rights
You can exercise the following rights by contacting us. You have the right to access information about you especially:the categories of data; the purposes of data processing; third parties to whom the data was disclosed; how long the data will be retained and the criteria used to determine that period; other rights regarding the use of your data. The right to access information may be performed only by you or your legal representative. In case if you request the right to access information via a legal representative, you have to provide proof of whether such a person may represent you.
You have the right to make us correct any inaccurate personal data about you.
You can object to using your personal data for profiling or or making automated decisions about you. We may use your data to determine whether we should let you know the information that might be relevant to you.
You have the right to restrict processing - You have the right to ask us to restrict the processing of your personal data in certain circumstances.
You have the right to the data portability of your data to another service or website. We will give you a copy of your data in a readable format so that you can provide it to another service. If you ask us and it is technically possible, we will directly transfer the data to the other service for you.
You have the right to be “forgotten”. You may ask to erase any personal data about you if it is no longer necessary for us to store the data or in other certain circumstances. We will also deactivate your account. Please, note, that we cannot restore permanently deleted accounts or personal data.
You have the right to lodge a complaint regarding the use of of your data by us. You can address a complaint to your national regulator (the list of some regulators is accessible via https://edpb.europa.eu/about-edpb/board/members_en
Once we receive any of your requests we will consider and decide on it within one month unless there is a justified requirement to provide such information faster. This term may be extended according to the applicable law.
We may request specific information from you to confirm your identity when necessary and reasonable. This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it.
You do not need to pay a fee to access information or other rights, but we may charge a reasonable fee if your request is clearly unfounded, repetitive, or excessive or refuse to comply with your request in these circumstances.
Third-Party Services
Our website contains links to third-party services. If you click on those links, you will leave the website. As we do not operate those sites, applications, and services, we cannot take responsibility for the privacy practices of the entities that operate them. We recommend that you consistently check the privacy policies of every website.
Changes To our Privacy Policy
We will update this Privacy Policy from time to time, please review it frequently. We will notify you of changes by a notice on our home page or, where appropriate, by email.
How Do You Make a Complaint?
If you have any concerns about our use of your personal data, you can write to us via the contact information.
If you are a resident in the European Economic Area and you believe we are unlawfully using your personal data, you also have the right to complain to your local data protection supervisory authority. You can find their contact details here:
http://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm
